Anove's Privacy Policy

Safeguarding privacy is one of our core objectives and we ensure that all the personal data that you share with us is handled properly. In this policy, we would like to explain how we handle your personal data. If, after reading this Privacy policy you still have questions, send us an email to privacy@anove.ai or contact us via our chatbot. We will be happy to answer your questions.

Who are we?

The website that you are visiting is owned by Anove international B.V. ("we", "us", "our company"). We are controller for all the personal information that is collected on this website unless stated otherwise.Anove international B.V. is a company registered under the Dutch Chamber of Commerce (KvK) under the number (90324773), located in Utrecht, Netherlands. We also have an office in Lyon, France. Anove provides tailor-made consulting services to companies in the field of Information Security and Privacy Management at the operational, managerial and strategic levels. Anove also commercializes the Acure technology, a Management system allowing companies to manage efficiently their Privacy program and Information Security.

What cookies do we use?

Effective Date: 23-Feb-2025 |Last Updated: 23-Feb-2025

What are Cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us:

  • Make the website function properly
  • Enhance website security
  • Provide a better user experience
  • Understand website performance
  • Analyze what works and where improvements are needed

Necessary Cookies

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences.

CookieDurationDescription
_cfuvidsessionCalendly sets this cookie to track users across sessions to optimize user experience.
rc::aNever ExpiresGoogle recaptcha service to identify bots and protect against spam attacks.
cookieyes-consent1 yearCookieYes sets this cookie to remember users' consent preferences.

Analytics Cookies

Analytical cookies are used to understand how visitors interact with the website.

CookieDurationDescription
_ga1 year 1 month 4 daysGoogle Analytics calculates visitor, session and campaign data.
CLID1 yearMicrosoft Clarity stores information about how visitors interact with the website.
_clck1 yearMicrosoft Clarity retains the browser's Clarity User ID and settings.

Performance Cookies

Performance cookies are used to understand and analyse the key performance indexes of the website.

CookieDurationDescription
SRM_B1 year 24 daysUsed by Microsoft Advertising as a unique ID for visitors.

Advertisement Cookies

Advertisement cookies are used to provide visitors with customised advertisements.

CookieDurationDescription
MUID1 year 24 daysBing cookie to recognise unique web browsers visiting Microsoft sites.
ANONCHK10 minutesBing cookie used to store a user's session ID and verify ad clicks.

If you fill in a form or send us an email

Data Collection and Privacy Notice

What data do we collect?

  • Your email address
  • Your name and contact details
  • The time and date your message was sent
  • Other personal information that you may share with us in your message

Important: Only disclose personal data that you think is necessary. This helps us in ensuring the protection of your rights.

Who else has access to your data?

We use a 3rd party tool to develop and host our website: webflow.io. Therefore, Webflow acts a processor. All forms are initially stored in Webflow and uploaded to our internal CMS for managing communications. All emails go directly to our Anove mailboxes. These mailbox may be accessed by multiple Anove employees whose position are relevant for public relations. Emails are never accessed by external parties.

Why are we allowed to process this data?

We have a legitimate interest in collecting and process your data to answer your request and to be able to keep the conversation ongoing.

How long do we keep your data?

We keep the information as long as it is necessary to handle your request for information and maintain contact with you. Your data may be deleted at your request. To request so, send an email to privacy@anove.agency and precise your request.

If you use our Anove™ Technology

When a company ("**Customer**") subscribes to Anove™ Technology, the processing of personal data is covered by the Data processing agreement attached to the Software license agreement. The Customer's employees data will be

What data do we collect?

Customer Account Data including the Customer's business point of contact: ‍

  • Email address
  • Name and contact details
  • Phone number
  • Company's billing information

Who else has access to your data?

We use a 3rd party tool to process all payment information: Odoo.

Why are we allowed to process this data?

Anove processes Customer Account Data and Customer Personal Information for the purpose of providing the Service described in the Agreement. Customer determines the specific processing activities using the Service are within the but these activities are anticipated to include receiving, storing, displaying, and erasing Personal Information.

How long do we keep your data?

We keep the information as long as it is necessary to handle your request for information and maintain contact with you. The business point of contact personal data will be kept for records purposes up to 3 years after the end of the Agreement in order to information our Customers with further developments and potential sales events.

If you are a visitor on our website

If you are a visitor on our website, we do not collect personal data. However, we monitor visitors access to our website via the use of anonymized tracker.

What data do we collect?

  • Your operating system
  • The page you visited before landing on our website
  • The page or pages you visited on our website
  • The time and date you accessed our website

Who else has access to your data?

Webflow does not have access to this data but may collect information on their own before your arrival on our website. To know more, you can consult Webflow Global Privacy policy or the Webflow EU and Swiss Privacy policy.
All data mentionned above is collected through an Anove-owned Matomo server. We use a 3rd party tool to develop and host our website: webflow.io.

Why are we allowed to process this data?

We have a legitimate interest in processing this data in order ensure the security of our website and display public information about our activities and services in the best possible manner.

How long do we keep your data?

After 90 days, all data is aggregated and raw data is deleted. Aggregated data will combine all visitor's behaviour into a trend.
After 36 months, all aggregated data is deleted. We keep aggregated data for 36 months in order to compare website behaviour and analytics with the previous years.
We keep the logs of an anonymous visit for 90 days in order to allow our Team to perform analytics and have enough data.

Your Rights

You have the rights to your Personal Information that are described below. You can exercise your rights by contacting us at privacy@anove.agency. We may take steps to verify your identity before complying with the request to protect your privacy and security.

Right to Access (Article 15 of GDPR)

You may request whether your personal data is being processed, the purpose of its processing, and the recipients to whom your personal data is being disclosed.

Right to Rectification (Article 16 of GDPR)

You may request the rectification of your information, for example, in case of a misspelling or a change of name. We may request additional information to confirm your identity.

Right to Erasure (Article 17 of GDPR)

You may request the deletion of your information at any time. Such a request may result in our impossibility to complete our agreed services. No reimbursement can be claimed if services are incomplete due to this request.

Right to Restriction of Processing (Article 18 of GDPR)

You may request that we restrict the processing of your personal data, for example, by limiting sharing with third parties or disabling certain tools. However, this may impact the quality of our services.

Right to Data Portability (Article 20 of GDPR)

You may request to receive your personal data in a structured, commonly used, and machine-readable format.

If you believe your rights have been compromised, you have the right to issue a formal complaint with the relevant supervisory authority in the Netherlands: Autoriteitspersoongegevens.

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